FAQ
What is your return policy?
We accept returns within 14 days of delivery, provided the item is unused, in original condition, and with all tags and packaging intact.
How do I start a return?
Please contact us at info@luxoriaboutique.com
with your order number and reason for return. We will guide you through the return process.
Are returns free?
Return shipping costs are the responsibility of the customer, unless the product arrived damaged or incorrect.
Can I exchange an item?
Yes, exchanges are possible for available stock. Please reach out to us with your request.
Shipping
Where do you ship?
Currently, we ship exclusively within the United States.
How long does shipping take?
Orders are typically delivered within 2 to 5 business days. You will receive a tracking number as soon as your order is shipped.
Manufacturing
Where are Luxoria products made?
Every Luxoria piece is handmade in Spain by skilled artisans who pay exceptional attention to detail.
How many pieces do you release per collection?
We release fewer than five pieces per season, each designed to embody uniqueness, elegance, and rarity.
What materials do you use?
We use premium materials carefully selected for their luxurious feel, durability, and harmony. Each product carries its own distinct signature.